Yashi Wang, Lijuan Min, Yan Zhou. Fusion of OSS/BSS and ITSM Systems in ICT Industry[J]. Telecommunications science, 2014, 30(6): 17-23.
DOI:
Yashi Wang, Lijuan Min, Yan Zhou. Fusion of OSS/BSS and ITSM Systems in ICT Industry[J]. Telecommunications science, 2014, 30(6): 17-23. DOI: 10.3969/j.issn.1000-0801.2014.06.002.
Fusion of OSS/BSS and ITSM Systems in ICT Industry
As fusion and openness become the trend of ICT industry
an OSS/BSS/ITSM system in a service provider or network operator needs effective integration with external systems and resources as well as among the internal isolated components
to provide better support to the operation.The characteristics of the operation of service providers and network operators were summarized
then
the requirements of the OSS/BSS components integration were analyzed
the integration tasks and the noticeable implementation issues were described
the typical misunderstandings in the ITSM and OSS/BSS fusion were pointed out
and the proper fusion approach and available system architectures were given.
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references
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