A Method of Abnormal Cell Analysis for Customer Experience Active Optimization

Gen Yuan; Tong Liu; Zhaoyang Shi

doi:10.3969/j.issn.1000-0801.2014.08.023

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A Method of Abnormal Cell Analysis for Customer Experience Active Optimization

Operating technology wide-angle | 更新时间：2024-06-05

- A Method of Abnormal Cell Analysis for Customer Experience Active Optimization
- Telecommunications Science Vol. 30, Issue 8, Pages: 159-165(2014)
- 作者机构：
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- DOI：10.3969/j.issn.1000-0801.2014.08.023
  CLC：
- Published Online：2014-08，
  
  Published：15 August 2014
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Gen Yuan, Tong Liu, Zhaoyang Shi. A Method of Abnormal Cell Analysis for Customer Experience Active Optimization[J]. Telecommunications science, 2014, 30(8): 159-165.
DOI：

Gen Yuan, Tong Liu, Zhaoyang Shi. A Method of Abnormal Cell Analysis for Customer Experience Active Optimization[J]. Telecommunications science, 2014, 30(8): 159-165. DOI： 10.3969/j.issn.1000-0801.2014.08.023.

摘要

提出了一种创新的异常小区分析方法，抛开传统移动网络性能分析先宏观再微观的方法，直接面向微观层面移动网络最小单元“载扇”，采用“双队列、三门限”的分析方法实现了微观层面网络问题的集约化、智能化监控，直接输出需要采取网优动作的客户感知问题清单。通过监控与客户感知密切相关的性能指标异常小区，从网络层面实现客户感知问题的及时发现和主动优化。异常小区打破了传统的基于宏观指标的网络质量评价体系，采用微观层面的异常小区占比，以问题为导向进行网络质量评价。

Abstract

An innovative analysis of abnormal cell system was presented

abandoned the method of traditional macroscopic to microcosmic

directly facing the micro mobile network minimum unit “Sector Carrier”by“double cohort

the three threshold”analysis method. Performance anomaly area monitoring based on customer experience was closely related to the realization of customer experience problems

timely discovery and active optimization. Abnormal cell breaks the network quality evaluation system based on the traditional macro indicators

accounted for the abnormal cell micro level

the network quality was evaluated.

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references

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冯国玲 , 徐旭东 . 客户感知评估体系的设计与实现 . 河北工业科技 , 2009 , 26 ( 3 )

张义 . 基于客户感知的网络优化研究 . 东北大学硕士学位论文 , 2011

王雁平 , 乐春峡 . 移动网络最差小区数据挖掘分析与实现 . 计算机工程与设计 , 2007 ( 17 )

季靓 . 基于客户感知模拟的单高小区优化策略 . 电信工程技术与标准化 , 2012 ( 1 )

纪军 . 移动通信网络主动性预警体系研究 . 北京邮电大学硕士学位论文 , 2009

董杰 . 基于客户感知的网络分析及优化平台 . 复旦大学硕士学位论文 , 2012

丁昱 . 基于客户感知度的移动网络质量指标体系研究 . 科技信息 , 2009 ( 22 )

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