As a combination application of IaaS and SaaS

virtual desktop is more and more widely used. Virtual desktop users enjoy not only remote access whenever and wherever possible

centralized controlling

but also simplified application installations and upgrades. However

there was some disadvantage concerning customer perception

especially in real-time applications. The desktop cloud data center and the access network

as well as the characteristics of desktop traffic and desktop protocol

were analyzed

an intelligent strategy control mechanism was introduced

where the strategy control center performed to enhance the service quality of access network

whilst the SDN/service chain controller optimized the processing flow in the data center. The solution aimed to enhance the virtual desktop user experience

while promoting the development of virtual desktop applications.