视频用户体验理论与实践

贺甜甜; 刘彦凯; 宋利

doi:10.11959/j.issn.1000-0801.2017247

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视频用户体验理论与实践

专题：视频技术的理论与实践 | 更新时间：2024-06-05

- 视频用户体验理论与实践
- Theory and practice of quality of experience in video services
- 电信科学 2017年33卷第8期页码：67-76
- 作者机构：
  
  1. 上海交通大学图像通信与网络工程研究所，上海 200240
  2. 未来媒体网络协同创新中心，上海 200240
- 作者简介：
  
  [ "贺甜甜（1993-），女，上海交通大学图像通信与网络工程研究所、未来媒体网络协同创新中心硕士生，主要研究方向为终端视频质量评价。" ]
  [ "刘彦凯（1992-），男，上海交通大学图像通信与网络工程研究所、未来媒体网络协同创新中心硕士生，主要研究方向为超高清视频质量评价。" ]
  [ "宋利（1975-），男，上海交通大学图像通信与网络工程研究所、未来媒体网络协同创新中心研究员、博士生导师，IEEE高级会员，主要研究方向为视频编码、图像处理与计算机视觉。" ]
- 基金信息：
  
  国家自然科学基金资助项目;The National Natural Science Foundation of China(61671296);国家自然科学基金资助项目;The National Natural Science Foundation of China(61527804)
- DOI：10.11959/j.issn.1000-0801.2017247
  中图分类号： TP393
- 网络出版日期：2017-08，
  
  纸质出版日期：2017-08-15
- 稿件说明：
移动端阅览
贺甜甜, 刘彦凯, 宋利. 视频用户体验理论与实践[J]. 电信科学, 2017,33(8):67-76.

Tiantian HE, Yankai LIU, Li SONG. Theory and practice of quality of experience in video services[J]. Telecommunications science, 2017, 33(8): 67-76.
贺甜甜, 刘彦凯, 宋利. 视频用户体验理论与实践[J]. 电信科学, 2017,33(8):67-76. DOI： 10.11959/j.issn.1000-0801.2017247.

Tiantian HE, Yankai LIU, Li SONG. Theory and practice of quality of experience in video services[J]. Telecommunications science, 2017, 33(8): 67-76. DOI： 10.11959/j.issn.1000-0801.2017247.

摘要

随着视频服务逐渐成为人们获取信息的主要途径之一，消费者对观看体验的要求不断提高，视频用户体验质量已经成为视频服务的主要竞争因素。首先对用户体验质量理论进行了系统的阐述，指出了用户体验质量与服务质量之间的差别和联系，同时给出了用户体验评价方法的主要步骤和视频质量评价的具体方法。进一步地，对我国现阶段视频用户体验评价研究及标准化的进展进行详细介绍，概括了目前我国视频服务的用户体验现状并给出了相关的改进方向意见。

Abstract

As videos becoming the major sources of acquiring information in current era

consumers have raised their expectations for video quality experience

which has become the most critical competitiveness for video service providers.A thorough review of quality of experience (QoE) was presented

and then detailed analysis of video QoE and relevant no reference assessment methods were provided.Further

the standardization process of video QoE in China and the evaluation results of Chinese video services quality were introduced.Last but not the least

the characteristics of Chinese video services was summarized and advices of improvement were presented.

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Keywords

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